Videoslots plans to dispute the €9.9m ($10.5m) fine it has received from the Dutch gambling regulator, the biggest financial penalty ever handed out by the Kansspelautoriteit (KSA). The KSA stated that Videoslots violated the Dutch Gaming Act, something which the iGaming operator denies. Videoslots believes that the Dutch regulator is guilty of abusing the mystery shopping system.

A KSA mystery shopper was able to gain unauthorized access to the Videoslots website in April 2022 after posing as a customer from Germany, depositing funds, and placing a €0.20 ($0.21) bet.

Videoslots had been preparing to submit an iGaming license application to the KSA at the time of the incident. The KSA logo had mistakenly appeared on the Videoslots website for a brief time, which is why the KSA then attempted to create an account as a Dutch customer. This attempt was unsuccessful, before the mystery shopper successfully signed up as a German customer.

company argues that there was no violation of the Dutch Gaming Act

Videoslots deputy chief executive Ulle Skottling explained that the operator restricts players from the Netherlands from accessing its games. The company argues that there was no violation of the Dutch Gaming Act as nobody in the Netherlands could access its website during the period in question. Speaking about the fine, Skottling said: “It is absurd that the KSA should fine us after gaining unauthorized access.”